FAQ

❓ Frequently Asked Questions (FAQ)

1. What is Trenovation?

Trenovation is an online retailer specializing in innovative and trending products. Our objective is to provide customers with high-quality, practical, and modern solutions that enhance everyday life.

2. How can I place an order?

Orders can be placed directly through our website. Select the desired products, add them to your shopping cart, and proceed to checkout. Upon successful payment, you will receive a confirmation email with the order details.

3. Which payment methods are accepted?

We currently only accept PayPal.

4. What is the estimated delivery time?

Delivery times depend on the destination. On average, orders are delivered within 7–15 business days. Customers will receive a tracking number once the shipment has been dispatched.

5. Do you provide international shipping?

Yes. Trenovation offers worldwide shipping. Shipping costs and delivery times vary per country and will be displayed during the checkout process.

6. Is it possible to track my order?

Yes. Once your order has been shipped, you will receive an email containing a tracking link, allowing you to monitor the delivery status of your package.

7. What is your return policy?

Trenovation offers a 30-day return policy. If you are not satisfied with your purchase, please contact us at trenovation00@gmail.com. The request must be made within 30 days after delivery. Our customer service team will provide instructions regarding the return procedure.

8. How can I contact customer support?

You may contact our customer support team via trenovation00@gmail.com. We strive to respond to all inquiries in a timely and professional manner.